Making training accessible

​Janet is a CASBA Ambassador.
She also volunteers for a housing association care home.


She talks to residents and helps them with refreshments.
The housing association asked her to do some training.


This training was online.



​The training required a lot of reading.
None of the materials were in easy read.
​


Anne-Marie is a volunteer at CASBA.
She sat with Janet in the CASBA office to help her do the training.


Each training module was supposed to take 20 minutes.
They did two modules. This took three hours.


Anne-Marie helped Janet to understand what the materials said.
At the end, Janet took a test and passed with very high marks.


She has to complete 6 modules in total.
Anne Marie will support her to do these.
Janet will be able to continue her volunteer placement when she’s done them all.
​

We think training should be more accessible, but we help our citizens to access courses when they are not.