Responsible to: Volunteer Coordinator and P2P Lead Advocate

Location: CASBA Offices, 2nd Floor, Sense Touchbase Pears, 750 Bristol Rd, Selly Oak, Birmingham B29 6NA or remote and working in community venues. To include travel across South Birmingham.

About the service

CASBA was established in 1988 and are trusted to help people with learning disabilities live more independently. We listen and we make sure that the voices of our citizens with learning disabilities are heard by others. We organise support groups and training sessions where citizens can learn from experts with experience.

About the role

CASBA are looking to recruit a Pregnancy to Parenting Mellows Mentor Volunteer to work with parents who have attended the Mellows Parenting Programme. This role involves supporting citizens on the phone, and possibly in their home to help them to go through their weekly homework tasks from the gentle parenting course. You will receive full training and support to build the confidence and understanding you will need for this role. Training will cover areas such as boundaries, confidentiality, and safeguarding. You will be supported by the volunteer coordinator who will ensure that your training and development needs are met and provide ongoing support as needed. We will refund reasonable expenses, such as travel.

Why Volunteer With CASBA?

Impacting lives

This is truly life-changing work with real impact — you’ll help parents build confidence, strengthen their parenting skills, and create a brighter future for themselves and their children. Your contribution will ripple through family life for years to come impacting future generations.

National recognition

CASBA’s work attracts consistent interest from university researchers who involve our parents and volunteers in disability, parenting and social care studies — a mark of our growing influence and national relevance. We’ve also gained wider public attention, including coverage in The Guardian.

Volunteer experience backed by UK research

UK volunteer surveys show that volunteers report making a meaningful difference and improving their wellbeing. Volunteering remains one of the most rewarding ways to develop skills, build community connection, and feel part of something purposeful.

Qualities & skills needed

• IT skills
• Listening and communication skills
• Empathetic and understanding nature
• Organised
• People centred
• An understanding of the issues faced by people with Learning Disabilities
• Can provide non-judgemental support and encouragement to people in difficult situations
• Is adaptable when working in challenging situations
• Able to respect confidentiality
• Are honest, reliable, committed and flexible to meet citizen needs

Other Criteria

• Two satisfactory references
• DBS check – we will provide
• Safeguarding training – provided
• GDPR training – provided

Please download and fill out the form below, then email it to sarah.hibberd-ford@casba.org.uk or call Sarah on 07851372568 during office hours if you want to have an informal chat about the role.

Equality and diversity monitoring form